International Orders

Are you interested in our products, but you are not from the Czech Republic or Slovakia ? No problem. We are able to deliver goods to almost every country in the world. Simply follow the instructions below and order your goods quickly.

  1. We strongly suggest that you translate the web via Google or DeepL, as we don't currently have english native language. How to translate a page using Google can be found HERE. However, we cannot guarantee the accuracy of the translation. If you are unsure, please contact us.
  2. If you can't find the right spare part for your appliance, don't hesitate to contact us. With the appliance manufacturer's label, we can quickly locate a replacement part for you. You can contact us HERE.
  3. Once you know what you want to order, put the item in your shopping cart. To do this, click on the green basket symbol or the 'Vložiť do košíka'(add to basket) button in the product details.
  4. Once you have all the products in your basket and want to place your order, click on 'Zobraziť košík'(View basket) to proceed to the finalisation of your order. Here you can check the correct number of products and the price excluding shipping. Then click on 'Pokračovať v objednávke'(Continue order).
  5. Select your country from the drop-down list called 'Krajina'(Country). Then choose your shipping and payment and click on 'Pokračovať v objednávke'(Continue order).
  6. You will need to fill in your personal details to complete your order.
    Meno - Name
    Priezvisko - Last name
    Telefón - Phone
    PSČ - Postal code
    Mesto - City
    Ulica - Street
    Číslo popisné - Descriptive number
    Order comment - optional

    You can also unselect 'Doručovacia adresa zhodná s fakturačnou'(Delivery address identical to billing address) and fill in the billing address at the top (above this sentence) and the delivery address at the bottom.

    Once you have filled in all the mandatory information you can click on 'objednať a zaplatiť'(order and pay). This will send the order to us and you can expect an email with further instructions.

    Thank you for shopping with us.

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